How to Contact Eufy Customer Service

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Eufy is a popular brand known for its innovative home security and smart home devices. Despite their high-quality products, customers may sometimes experience technical difficulties or need assistance with their devices. In such cases, contacting Eufy customer service is the best way to resolve any issues. Here's a detailed guide on how to contact Eufy customer service.

  1. Contact Eufy Customer Service via Phone

The most direct way to contact Eufy customer service is by calling their toll-free number at 1-800-988-7973. This line is available 24/7, and you can speak directly to a customer service representative. If you are facing issues with your Eufy product and need to contact customer service, you can reach them by phone. Follow the steps below:

  • Visit the Eufy website and go to the "Support" page.
  • Scroll down to the bottom of the page and click on "Contact Us."
  • Select your product category and then choose the specific product you need help with.
  • On the next page, you will see options to either "Submit a Request" or "Call Us."
  • Click on "Call Us" and you will be provided with a phone number to call.

Make sure to have your product information ready when you call, including the product model and serial number, as well as a description of the issue you are experiencing. Eufy's customer service representatives will be able to assist you with troubleshooting steps or provide further assistance as needed.

  1. Contact Eufy Customer Service via Email

You can also contact Eufy customer service by sending them an email at It's recommended to provide a detailed explanation of your issue in your email along with your order number, product details, and contact information. The Eufy support team will typically respond to your email within 24-48 hours. Contacting Eufy customer service via email can be done by following these simple steps:

  • Go to the Eufy website ( and scroll down to the bottom of the page.
  • Click on the "Contact Us" link located in the footer section.
  • On the Contact Us page, select "Email Us" as your preferred contact method.
  • Fill out the contact form with your name, email address, and a detailed message describing your issue or inquiry.
  • Click on the "Submit" button to send your email to Eufy customer service.

It's important to note that Eufy customer service may take some time to respond to your email, so it's recommended to follow up with a phone call or live chat if you need a quick resolution to your issue.

  1. Contact Eufy Customer Service via Live Chat

For customers who prefer instant messaging, Eufy offers a live chat option on their website. Simply go to the Eufy support page and click on the chat bubble icon located at the bottom right corner of the screen. You'll be connected with a customer service representative who will assist you with any inquiries.

  1. Contact Eufy Customer Service via Social Media

Eufy also maintains an active presence on social media platforms such as Twitter, Facebook, and Instagram. You can send them a direct message through any of these channels with your queries or concerns. They usually respond within a few hours during business days.

To contact Eufy customer service via social media, follow these steps:

  • Log in to your Facebook or Twitter account.
  • Search for "Eufy" in the search bar.
  • Click on the official Eufy page.
  • Click on the "Message" or "Send Message" button on the page.
  • Type in your query or concern in the chat box and hit send.
  • Wait for a response from the Eufy support team.

Make sure to provide all the necessary details and information regarding your concern to help the support team provide a quick and effective resolution.

  1. Eufy Customer Service Community

Eufy also has a community forum on its website where customers can post questions and interact with other Eufy users. This forum is an excellent resource for customers who prefer self-help options. Eufy support team members also monitor the community forum and provide assistance where necessary.

In conclusion, Eufy provides multiple channels for customers to contact their customer service team for assistance. Depending on your preference, you can choose to call, email, live chat, or reach out through social media or community forums. Eufy's support team is known for its helpfulness and quick response time, making it easier for customers to resolve any issues they may face with their products.

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