How to Contact Zmodo Customer Service

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Zmodo is a company that specializes in the production of security cameras, video doorbells, and related devices. The company offers a range of products that can help you keep your home or office safe and secure.

However, sometimes you may encounter issues with your Zmodo devices and need to contact the company's customer service team for assistance. In this article, we will guide you on how to contact Zmodo customer service.

Contacting Zmodo Customer Service by Phone

The quickest way to get in touch with Zmodo customer service is by calling their support team. Zmodo has a dedicated customer service phone number that you can call to speak with a representative. The Zmodo customer service phone number is 1-800-290-0560. This number is available from Monday to Friday, 8 am to 8 pm CST.

When calling Zmodo customer service, it's essential to have your product's model number, serial number, and purchase date ready. This information will help the customer service representative assist you with your issue more efficiently.

Contacting Zmodo Customer Service by Email

If you prefer to contact Zmodo customer service by email, you can do so by visiting their website and filling out a contact form. To do this, follow these steps:

  1. Go to Zmodo's website and click on the "Support" tab.

  2. Scroll down to the bottom of the page and click on the "Contact Us" link.

  3. On the contact page, fill out the form with your name, email address, phone number, and a description of your issue.

  4. Click the "Submit" button.

Once you've submitted the form, Zmodo's customer service team will review your inquiry and get back to you as soon as possible.

Contacting Zmodo Customer Service via Live Chat

If you have any issues or questions related to Zmodo products, you can contact Zmodo Customer Service for assistance. Zmodo offers various channels through which you can contact their customer service team.

One of the easiest and most convenient ways to contact Zmodo customer service is through their live chat support. Here are the steps to contact Zmodo customer service via live chat:

Step 1: Go to the Zmodo website

Firstly, go to the official website of Zmodo at

Step 2: Navigate to the Contact Us Page

Scroll down to the bottom of the page, and click on the "Contact Us" option located on the left-hand side of the page.

Step 3: Click on Live Chat

On the "Contact Us" page, you will see different options to contact Zmodo customer service. Click on the "Live Chat" option to start the live chat session with a customer service representative.

Step 4: Enter your Details

You will be directed to a chat window, where you will be asked to enter your name, email address, and a brief description of the issue you are facing.

Step 5: Chat with Customer Service

Once you have entered your details, you can begin chatting with a Zmodo customer service representative. Explain your issue to the representative, and they will help you resolve the problem.

It's important to note that Zmodo's live chat support is available during their business hours, which are Monday through Friday, 8:00 AM - 8:00 PM Central Standard Time (CST). If you are not able to contact Zmodo through live chat, you can also contact them through their customer service phone number or email address, which are also listed on the "Contact Us" page.


In conclusion, contacting Zmodo customer service is relatively easy. You can contact them via phone, email, or live chat, depending on your preference. When contacting Zmodo customer service, make sure to have your product's model number, serial number, and purchase date ready, as this information will help the customer service representative assist you more efficiently.

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